What is this Privacy Policy for?
This privacy policy is for the website https://robsonkay.co.uk and served by Robson Kay Associates Limited (Robson Kay) and governs the privacy of its users who choose to use it. The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.
GDPR Statement
Robson Kay has built its business on customer trust and places a high importance on information security within our company. The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a privacy and data protection regulation in the European Union (EU) became enforceable from May 25th 2018 and requires no enabling legislation so automatically becomes binding and applicable on that date. The GDPR imposes new obligations on organisations that control or process relevant personal data and introduces new rights and protections for EU data subjects. The GDPR applies to data processing carried out by organisations operating within the EU. Robson Kay will comply with the GDPR as a processor and controller of data. We are working with our suppliers and partner organisations to ensure they can also meet these obligations. As we work towards best practice and compliance, and our efforts are concentrated in these key areas:
- Website Data Collection & Consent, Privacy Policy: we will only collect and use customer data in accordance with our GDPR obligations.
- Training & Awareness: we will undertake training across the company on the GDPR and its impact on the new policies, procedures, and responsibilities of staff & stakeholders.
- Supplier & Partner relationships: where relevant and related, we will be using all reasonable endeavours to ensure that our third party and suppliers are complying with the GDPR.
- Technology: we will be reviewing our technology platforms to analyse their operation, security, compliance to ensure that they meet the standards we have laid down and identify any gaps and risks.
Robson Kay is totally committed to GDPR compliance.
Your Seven Data Protection Rights
- Right to be informed: You have the right to be told how personal data will be used.
- Right of Access: You can request a copy of the personal data an organization holds about you.
- Right to Rectification: You have the right to have any inaccurate or incomplete personal data corrected.
- Right to Erasure: Also known as the "right to be forgotten," this allows you to request the deletion of your personal data under certain circumstances.
- Right to Restrict Processing: You can request that the processing of your personal data be restricted, for example, if you beleive the data is inaccurate.
- Right to Data Portability: You can request to receive your personal data in a usuable format to transfer it to another service or system
- Right to Object: You have the right to object to your data being processed for certain purposes, such as direct marketing or for reasons of legitimate interest.
What personal information does Robson Kay ask for?
For website visitors that subscribe to our mailing list we will securely store your email address and email preferences and only use this information to email you: upcoming auction/tender information, asset sales and business sales. We may also email you business news and marketing messages that we think you will find useful. You can unsubscribe from the mailing list at any time and your email address is removed from our records.
During the contact enquiry process we may ask for your name, postal address, e-mail address, contact telephone number.
How does Robson Kay use your information?
- We may use some or all this information to contact you regarding your enquiry, or inform you of any of our services that we think you may be interested in.
- We may also use your IP (Internet Protocol) address to diagnose problems with our website server and administer the site - monitoring visitor traffic patterns and site usage to help us develop and improve Robson Kay’s website further.
How does Robson Kay protect customer information?
All the information you give us is protected by a secure server. The secure server software SSL (Secure Socket Layers) encrypts all information you enter before it is sent to us. We also have a Firewall (security software) in place to protect our internal information from the Internet.
Will Robson Kay disclose any of this personal information to third parties?
We will never pass on your details to other companies for marketing purposes. If we are required to disclose any personal information by any applicable law, regulation, or legal process we will only disclose the minimum information required.
Will Robson Kay use the information I give for direct marketing?
Robson Kay will only use your information for direct marketing activities for services that we think you may be interested in if you have given us your permission for us to do so. If you do not want any contact with us, apart from that which is necessary for us to give you our normal level of service, then you can unsubscribe at any time.
The Robson Kay Website
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
Use of Cookies
This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.
Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information [ https://www.google.com/privacy.html ].
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Access to your Personal Information
You have the right to request a copy of the personal information that Robson Kay Associates Ltd. holds about you and to have any inaccuracies corrected. Please address requests to: Robson Kay Associates Limited, Robson Kay House, Tilson Road, Manchester, M23 9GF.
Contact Details
Should you have any further questions please write to: Robson Kay Associates Limited, Robson Kay House, Tilson Road, Manchester, M23 9GF, or email us at enquiries@robsonkay.co.uk.
ICO Reference: ZA159377
